Customer Service & Shipping Info

Payment Terms

Visa, MC, AMEX, Discover or PayPal.

Shipping Info

Orders of in-stock merchandise usually ship within 1-5 business days. Free shipping offer applies to 48 contiguous US states only. Expedited/Third Party Shipping is available upon request; please call (248) 742-9122 or email info@plantmaintenancedirect.com for more information.

Standard Freight (UPS Ground):

$00.01 to $50.00 $8.95
$50.01 to $100.00 $10.95
$100.01 to $200.00 $12.95
$200.01 to $249.99 $16.95
$250 + FREE FREIGHT

Return Policy

Your satisfaction is guaranteed. If any item is not satisfactory, you may return it for a full product refund within 30 days of receipt. Return merchandise must be in new condition and must include all product related packaging materials, warranty cards (not filled out), manuals and accessories. We reserve the right to refuse damaged or incomplete items for return. Refunds or credits will issued upon receipt of returned items only. Please call (248) 742-9122 or email info@plantmaintenancedirect.com for a return authorization. Please Note: Shipping fees are not refundable.