Customer Service & Shipping Info
Payment Terms
Visa, MC, AMEX, Discover or PayPal.
Shipping Info
Orders of in-stock merchandise usually ship within 1-5 business days. Standard shipping rates, and free shipping offer applies to 48 contiguous US states only. Expedited/Third Party Shipping is available upon request; please call (248) 742-9122 or email info@plantmaintenancedirect.com for more information.
Standard Freight (UPS Ground):
| $00.01 to $50.00 | $8.95 |
| $50.01 to $100.00 | $10.95 |
| $100.01 to $200.00 | $12.95 |
| $200.01 to $249.99 | $16.95 |
| $250 + | FREE FREIGHT |
Return Policy
Your satisfaction is guaranteed. If any item is not satisfactory, you may return it for a full product refund within 30 days of receipt. Return merchandise must be in new uninstalled condition and must include all product related packaging materials, warranty cards (not filled out), manuals and accessories. We reserve the right to refuse damaged or incomplete items for return. Refunds or credits will issued upon receipt of returned items only. Please call (248) 742-9122 or email info@plantmaintenancedirect.com for a return authorization. Please Note: Close-out and special orders are not returnable. Shipping fees are not refundable.